Selecting a
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Contact Mark for more information
865-983-7101

 
I believe supervision of the construction of your pool by the pool company is one of the most important principles of professional pool building. Unfortunately, a lot of builders don't really check on their sub-contractors after each phase. Volume builders, that is companies that build hundreds of pools are the worst offenders of this principle. I know it seems that a big builder must be a good choice because they are so popular, but if you can find a builder that has good references and only builds maybe 15-20 pools a year, usually will personally supervise the construction of your pool and will be easier to contact regarding questions or problems that you may have. It is way better that being lost in the shuffle.

There are a handful of pool companies out there, some of which are NATIONAL VOLUME BUILDERS, that use unscrupulous tactics to collect installment checks as the pool construction progresses. Upon completion of the gunite phase it is general practice to pay the company 40% of the purchase price. After another phase they will have you pay 30% more, then another phase at 15% more. That leaves a final check of 15%. The key word here is FINAL. You would expect upon completion of the pool and when you are completely satisfied, that at that time you would pay the FINAL check. Not so with the companies to which I refer. They use that last phase, which is the plaster phase, as leverage to collect the FINAL check. They make you pay the FINAL check BEFORE plastering the pool, doing the final cleanup, or any other uncompleted work on your pool. In other words "NO CHECK, NO PLASTER". I have heard from many upset customers, but they are at the mercy of the company at this point. Be very clear with the salesman about how the installments are to be paid.

Some companies will allow a completion clause in the contract that states that if the pool is not finished by a certain date, that they will deduct a specified amount of money for each day past the completion date. Request this.... the competition for your business just might be tough enough that they will provide this clause for you.

Get bids from several different companies and check references. The permit department keeps records of the permits pulled by the builders, that is where you want to get the references, not from the company. You don't think they would give you a bad reference to check out do you?

 

 


 

Mark Laviola

1620 Comstock Drive / Maryville, Tennessee 37803

Phone 865-983-7101 or 865-719-4311